We respect your privacy and we want you to be fully aware as to how acisbookstore.com uses your personal data. The below document will help you understand why we collect, what we collect and how it is used so that you will learn your rights towards the use of data.
It is crucial that you take a moment to clearly learn the policy. Should there be any clarity required, do not hesitate to contact us via our customer service email or phone.
We have also attached an index below for your understanding.
Who is collecting your data?
Your personal data is collected and controlled by acisbookstore.com, in return for the services/products that we offer.
The policy will apply for the data collected for the marketing purposes of the business, including promotional activity and advertisements, which will be sent to you on third party sites (they have their own policies, please adhere before usage) depending on your site usage.
What do we collect?
We collect your personal data i.e. any information used to identify an individual specifically. You can, however, opt to not provide, in which instance we may not be able to fully provide our products/ services tailored to your needs.
To exercise customer profiling and marketing activities, we gather your personal data such as name, address, telephone number, email address, payment information, and certain other data, including from social media. This will only be used to enhance your experience with our products and will be treated with utmost privacy.
For your convenience, you are presented the option to register with our site to process order transactions, where your order details, personal information and order trackers can be found.
On the other hand, certain information such as IP address, which browser you’re using, and information about your computer’s operating system, application version, language settings will be stored with us to identify user uniqueness, even without you creating an account or making a purchase.
For mobile devices, we collect data to identify the kind of device used.
Sources of data collection are as follows.
- Directly collected information
- Automatically collected data
- Third party sources
Child Policy
As our products are used pre dominantly by children, we understand the importance of taking extra precautions to protect their privacy and safety.
All services on the ecommerce site have been designed and intended for use by adults. If it will be used by a younger audience at any time, we will obtain consent from the person with parental responsibility before we collect personal data where it is required by applicable laws and regulations.
On the instance of discovering that we have collected personal data from a child without parental or guardian consent, we will delete that personal data as soon as practical.
Why do we collect, use and sometimes share your personal details?
The data we collect is only used towards processes to serve and enhance your experience with the brand. Examples include: payments processing, complaint handling or verification, tailoring our marketing efforts and communication to your needs, and personalization and targeted advertising.
We create customer segments and profiles based on your buying behavior and searching interactions on the web and social media.
- To complete your purchase, we collect an array of information.
- Third Party Delivery agent: We will be sharing your address and contact information with the delivery party to ensure a seamless last mile fulfillment. There are legal terms in contract with the delivery party to ensure your information is safe.
- Marketing activities: We may send advertisements on social media, flyers or any marketing medium permitted by law
- Market research and process refinement: We sometimes ask our customers to take part in market research. Any additional personal details that you give us as part of the market research will be used only with your consent.
- Service and functionality improvement will also require conducting of surveys and will be used with your consent only.
- Fraud detection and prevention: We may be asked by law with a court order to reveal personal information for the detection and prevention of fraud and other illegal or unwanted activities.
- All information collection will be informed at the point of collection and your consent will be collected. You can withdraw your consent at any time.
How do we use social media?
We use social media to promote our offers and to improve and facilitate our own services. For example, we have integrated social media plugins into the ACIS Bookstore website.
How do we make use of mobile devices?
We may introduce apps for a variety of mobile devices and use versions of our regular website that have been optimized for mobile.
These apps and mobile websites process the personal details you give us in much the same way as our website does.
How Long Do We Keep Your Personal Data for?
As long as the order is being processed, we will keep your personal data only for its specific purpose. For example, your name, address, and contact number will be stored until your purchase with us has been fulfilled and thereafter if we are to send you any personalized promotional information.
To improve your experience and loyalty rewards scheme, your data may be retained.
All data will be anonymously stored and processed, and will be reviewed in a timely manner for marketing purposes.
By your request, we will delete your information as soon as possible.
How Do We Keep This Notice Up to Date?
The Policy will be updated as and when necessary based on learnings and consumer feedback. The “Last updated” date will appear on the top of the notice, reflecting any changes.
Cookies
The information below is intended to explain what cookies are and why we use them.
What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device.
Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses.
Why do websites use cookies?
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may be session cookies, i.e. only stored on your device until you close the browser window or persistent cookies.
Persistent cookies remain on your device even after the web browser is closed and are reactivated each time you revisit the particular site that served the cookie.
Do all cookies do the same thing?
No, there are different types of cookies and different ways of using them. Cookies can be categorized according to their function, their lifespan and according to who places them on a website.